One of the biggest frustrations with Disabled Facilities Grants (DFGs) is the time it takes. From first applying to having the work finished, the process can be slow. Knowing what to expect helps you plan ahead.
Typical timescales
- Initial contact to assessment: a few weeks to several months, depending on local waiting lists.
- Assessment to grant approval: usually 2–6 months, depending on complexity and paperwork.
- Grant approval to work starting: 1–3 months, depending on contractors and funding.
- Work on site: from a few days (for simple jobs like ramps) to several months (for major extensions).
What causes delays?
Several factors can slow down the process:
- High demand and long waiting lists for Occupational Therapists
- Delays in collecting quotes or drawings
- Complex cases that need extra approvals
- Contractor shortages in some areas
- Funding pressures on councils
Tips to speed things up
- Apply early – as soon as you know adaptations are needed.
- Have paperwork ready – benefit evidence, tenancy agreements, or ownership documents.
- Stay in touch – check in with your council’s housing team for updates.
- Be flexible – agreeing to practical solutions can avoid lengthy disputes.
- Use approved contractors – this avoids delays with new quotes.
Urgent cases
Councils can prioritise urgent cases, for example where someone is at risk of going into residential care. Always explain your circumstances clearly so the council can take them into account.
Key points to remember
- DFGs often take months rather than weeks.
- The process includes assessment, approval, and the works themselves.
- Delays are common, but there are steps you can take to help.
- Councils should prioritise urgent cases, especially for safety or hospital discharge.
