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Apply Online for a Disabled Facilities Grant

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Can I apply for a Disabled Facilities Grant online?

Strictly speaking, no. You can’t apply for a Disabled Facilities Grant (DFG) until you’ve had an assessment and there’s an agreed scheme of work with quotes in place.

What many councils do offer is an online enquiry form. This is the best way to start the process.

What an online enquiry does

Completing an online enquiry form usually means:

  • Your details are passed to the social services or housing team.
  • An occupational therapist (OT) will be asked to assess your needs.
  • The council can then decide if a DFG is the right way to help.

Think of it as putting your hand up to say you may need support, rather than sending in a full application.

Why assessments are needed

Before anyone can apply for a DFG, the council must be sure that:

  • The adaptations are necessary and appropriate for the disabled person’s needs.
  • The works are reasonable and practicable for the home.

This decision comes after an OT assessment and discussion with the housing team.

Social care duties under the Care Act

It’s worth remembering that councils have wider responsibilities too. Under the Care Act 2014, local authorities must:

  • Assess adults who may need care or support.
  • Provide advice and information about housing options and home adaptations.
  • Consider prevention and early help, not just crisis responses.

So, even if a DFG isn’t the right route, the council should still look at other ways to support you.

What to expect after an online enquiry

Once you’ve submitted the form, you can usually expect:

  1. A confirmation email or letter.
  2. A follow-up from the OT team to arrange an assessment.
  3. Guidance on the next steps, whether that’s a DFG, equipment, or other support.

Timelines vary by local authority, so it’s worth asking how long you might wait.

Summary

  • You can’t apply for a DFG online straight away.
  • Most councils use online enquiry forms to start the process.
  • An OT assessment and an agreed scheme of work are needed before an application can be made.
  • Councils also have Care Act duties to assess and support people who may need help at home.

Starting with an online enquiry is the right way to begin.

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